Run your technicians from WhatsApp.
أدِر فنّييك من واتساب.
Doneo turns the WhatsApp group you already use into work orders, live job status and same-day invoices. Your technicians and customers don’t install anything.
Free one-month pilot for the first three companies.
Does your day look like this?
Jobs get lost in the group chat
Bookings, addresses and photos scroll past in one busy WhatsApp group. Nobody knows which job is done.
Paper job sheets at month end
Technicians fill in sheets that reach the office weeks later, if at all. Parts used are guessed.
Invoices go out late
The customer gets the bill days after the visit, and someone has to chase the payment by phone.
One job, start to paid, in WhatsApp
Your office works in a simple web board. Everyone else stays in the chat they already use.
The customer books
They message your number. Doneo replies with services and times to pick from, and the job lands on your board.
You assign it in one tap
Pick a technician. They get the address, map and notes in WhatsApp. The customer is told who is coming.
The technician reports from the chat
On my way, Arrived, photos and parts used, all with buttons. Your board updates as they go.
The invoice goes out the same day
When the job is done the customer gets a tax invoice with a payment link. Unpaid ones get a reminder.
Built for service companies in Middle East
Live job board
New, scheduled, in progress and done. See every technician and every unpaid invoice at a glance.
No app to install
Technicians and customers use WhatsApp, through the official WhatsApp Business Platform.
Photos and parts on every order
Before-and-after photos and the parts used are saved on the job, ready for the invoice and for any dispute.
Invoices for invoicing
Send invoices
Payment links
Customers pay with mada or Apple Pay through your own payment provider. Money goes straight to you.
Arabic and English
Every message goes out in the language your customer and technician prefer.
Simple pricing per technician
No setup fee. Cancel any month.
Pilot
For the first three companies in the Middle East. We set it up with you and want your honest feedback.
Apply for the pilotStandard
- Unlimited jobs and customers
- Job board for the office
- Invoices, payment links and reminders
- Support in Arabic and English
Be one of our first three pilot companies
One month free. We set up your board, connect your WhatsApp number and train your team in a short call.
شهر مجاني لأول ثلاث شركات في الرياض.
Questions
Do my technicians need a new app?
No. They get jobs and send updates in WhatsApp, on the phone they already have.
Can we keep our current WhatsApp number?
You connect a business number to Doneo. It can be a new number or your existing one, moved to the WhatsApp Business Platform. [CONFIRM ONBOARDING STEPS]
Does it work with our accounting software?
Doneo sends invoices through the accounting software you already use, so your books and e-invoicing stay in one place. [LIST SUPPORTED SOFTWARE]
Where is our data stored?
[HOSTING LOCATION AND DATA PROTECTION DETAILS]